Delivery Information
Order before 10 am Monday to Friday and we will ship your order the same day.
Every order is sent to you directly from our studio in the heart of West Yorkshire & all orders are dispatched using Royal Mail services.
Royal Mail
We have worked very hard with Royal Mail to create a smooth process that ensures that the highest quality delivery service for every customer.
How Long Does It Take?
|
DELIVERY |
TIME |
COST |
|
FREE Delivery (Royal Mail) |
3-5 Working Days |
FREE |
|
Standard Delivery (Royal Mail) |
3-5 Working Days |
£3.49 |
|
Express Delivery (Royal Mail) |
1-2 Working Days |
£4.99 |
|
Next Day Delivery (Royal Mail) Only |
Arrives Next Working Day |
£12.50 |
|
International Shipping |
3-10 Working Days |
£12.50 |
*Working day = Monday to Friday excluding UK Bank Holidays
Guaranteed Next Day
- Royal Mail guarantee to attempt delivery by 1pm the next working day - exceptions apply to some addresses see a breakdown of those addresses here.
- RM 48 and 24 delivery times are not guaranteed, Royal Mail have advised us this isn't a guaranteed service, we will always do our utmost to ensure your order reaches you within the delivery times stated, however please note there are occasions where factors outside of our control that can affect delivery.
- Please make sure that the shipping address is correct. If you have given us an incomplete address, the wrong address, or if you are not in when delivered, your order is unlikely to arrive on time.
- All personalised orders are dispatched Monday to Friday only (except public holidays). Any personalised orders placed after 10 am Friday, or on Saturday and Sunday, will be dispatched the next working day (Monday).
Shipping outside the UK
Please note: Those in Europe may now pay additional local charges to receive goods following the UK’s exit from the European Union on 1st January 2021. Please check with your local customs authorities. Payment of any fees would need to be paid by the recipient to receive their goods and we cannot be held responsible.
Royal Mail Europe Tracked is £12.50 and delivery time is approximately 5-7 working days.
Currently available in Guernsey, France, Germany, Malta, Spain, Portugal, Italy, Austria, Norway, Netherlands, Denmark, Sweden, Greece, Switzerland and Belgium. Please get in touch if the country you require is not listed and we will be more than happy to help.
Royal Mail Worldwide Tracked is £12.50 and delivery time is approximately 3-10 working days.
Currently available in USA, Canada, New Zealand, China, Australia and United Arab Emirates. Please get in touch if the country you require is not listed and we will be more than happy to help.
Will I have to pay customs duties on my order?
Any items shipped overseas and incurring any customs charges due to the price or nature of product will be payable by the recipient and we cannot be held responsible.